Contact Us

We'd Love to Hear from You!

At Purplegate.MALL, we value your feedback, questions, and suggestions. Our dedicated team is here to assist you and ensure that your shopping experience is exceptional. Whether you have inquiries about our products, need assistance with an order, or simply want to say hello, we're here to help.

How to Get in Touch

We offer multiple channels through which you can reach us, making it convenient for you to connect with our team:

  1. Contact Form: Fill out the contact form below with your name, email address, and message. We will respond to your inquiry promptly, usually within 24-48 hours.

  2. Email: You can also reach us directly via email at info@purplegatemall.com. Our team is ready to assist you with any questions or concerns you may have.

  3. Social Media: Connect with us on social media platforms such as Facebook, Instagram, and Twitter. Follow us to stay updated on the latest fashion trends, promotions, and news. You can send us a direct message or leave a comment, and we'll respond as soon as possible.

Customer Support Hours

Our customer support team is available to assist you during the following hours:

Friday to Sat. : 9:00 AM to 5:00 PM 

Please note that our team observes local holidays, and response times may vary during these periods. Rest assured, we strive to address all inquiries in a timely manner.

Your Satisfaction Matters

At Purplegate.MALL, your satisfaction is our top priority. We are dedicated to providing exceptional customer service and ensuring that you have a positive experience with us. Whether you have a question about a specific product, need assistance with sizing, or require help with your order, our team is committed to resolving any issues promptly and effectively.

We also value your feedback as it helps us improve our products and services. If you have suggestions or ideas for new fashion collections, or if there's anything we can do to enhance your shopping experience, please don't hesitate to reach out. We appreciate your input and are constantly striving to exceed your expectations.

Thank you for choosing Purplegate.MALL. We look forward to assisting you and providing you with a memorable shopping experience. Get in touch with us today, and let us help you with all your fashion needs!

Sincerely,

Elizabeth Dapilan, 

Email: info@purplegatemall.com

          sales@purplegatemall.com